CMFX Privacy Policy

Please take the time to read our privacy policy in its entirety.

Who we are
Our website address is: http://chrismathisfx.com

Our company:
ChrisMathisFX
One Liberty Plaza
165 Broadway
New York, NY 10006
admin@chrismathisfx.com

PRIVACY POLICY and COOKIES

There were some changes made due to EU GDPR rule. Please review them below.

We respect your privacy and all of your information that you give us. We will share your personal data with third parties only in the event that it’s needed for payment processing.

chrismathisfx.com website collects information from users in several ways through the website.

The following Privacy Policy discloses how we collect, process, store and share information including the following:
Personal information being collected via Website by ChrisMathisFX
Personal information being collected via Website by third parties
How we use the personal information collected
Who we can share this information with
Security procedures we use to protect our users’ personal information
How we give rights to users in respect of the personal data

By using our Website, you consent to our Website’s Privacy Policy.

Online Privacy Policy Only
This Policy applies only to information collected through our Website and is not related to any information collected offline.

Policy Updates
We may update this Policy at our discretion from time to time by posting a new version on our Website. You should check our Website occasionally to ensure any changes made are suitable for you. You will be informed of any significant changes made to the Privacy Policy.
Current version of our Privacy Policy was modified on July 24, 2019.

Personal data that we collect
There is no need to create an account and give consent to personal data processing when browsing through our free articles, chart commentaries or videos.
If you decided to create an account then you have to share some personal data with us so that we can provide you with access to our services.
During registration you will be required to provide us with either:
your email address
your first and last name
billing address
city
country
postal code
telephone
company name

Some of the information above are not required, like Telephone and Company name. But other information is necessary for invoicing.
In some occasions we may use telephone number only if there is some urgent about your account, but only if we cannot reach your through email.
Paid users registered for our packages must provide payment information (name, credit card information or PayPal account information). This information is used for billing purposes only and is processed by PayPal, Braintree, or Stripe those are our payment processors. When you are making a payment, we do not store payment information in our database, as that is handled by Paypal, Braintree, or Stripe.

How personal information is collected

Profile
We use a membership plugin called “memberpress” that stores your profile information such as name, email, and subscriptions so that you may access our paid programs, and upgrade or cancel as you see fit. We also use an app called “intercom” where we store the information you provide for chat and support purposes.

Cookies
We collect cookie files to gather and analyze statistical information as well as to ensure security and to fight spam. More detailed information on the terms of use can be found in our Cookies Policy.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website nor will you be able to access the paid areas if cookies are disabled.

Device and location information
We collect the following information about the devices that you use to visit the site: IP-address of the device, operating system, browser version and location. This information is collected with google analytics and for on-line live chat support through Tawk.to, Intercom, Live Chat, and Active Campaign.

Web beacons (Clear GIFs)

Please refer to Google’s privacy policy to get more information.

Links to other sites
At our discretion We can add links (web links) to other websites from our Website. These websites can be run by third parties with separate and independent privacy policies. We, therefore, have no responsibility or liability for the content, activities or privacy policies of those linked sites. We suggest you read the privacy policy of each and every site that you visit. We remind you that this Privacy Policy applies only to information collected by our Website.
Security

We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to Chrismathisfx.com, PayPal, or Paypal, BrainTree, and Stripe. While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards.

We also do our best to protect user information offline. All of our users’ personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.

Our company’s main server is centrally located in Amsterdam for better performance and security for our global clients. Our data center has direct access to one of the largest internet exchanges in the world, AMS-IX provides unparalleled access for the European hosting market. This network consists of a BGP mix including NTT, Telia, Tiscali, Cogent & Global Crossing. Supported by a state-of-the-art 7 facility campus, Interxion, Amsterdam offers unparalleled reliability, security, resilience, efficiency, expansion and support. 

Facility Specifications

 8 interconnected datacenters Secure Power with two different supplies each
 65 connectivity providers Minimum N-1 power per room
 4 internet exchanges 100% renewable energy
 Carrier-Class and Carrier Neutral 99.999% SLA
 210 national and int’l carriers 24×7 operation monitoring
 Nearly 20 years in business ECSC fluent in 5 languages around the clock
 ISO 27001 and ISO 22301 certification Backed by experience from 45 datacenters in 11 countries

How personal information is used

Communicate with you;

Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications from ChrisMathisFX we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Do Not Track

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Account Administration
We send all new users a welcome activation email to verify their email address.
Paid Users will also receive a notification email from PayPal, Braintree, or Stripe after their payment.

 

Announcements on email
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, we might send all users an email message. Also, we can sometimes use your email address when we send out website updates notification, so that you know when exactly when and what on the website has been updated.

Customer Service
When you open a support ticket we use your contact details as well as information about your device, server logs, a description of the problem along with any supporting materials (videos, screenshots) to help you resolve the issues.

Legal requirements
We can store and disclose your information to law enforcement authorities, state or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.

User rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Viewing and correcting data
Each user can view and manage his/her personal data in the settings, at chrismathisfx.com/myaccount

Deleting data
You have the right to refuse to use our website and to delete your account. You need to contact us do so. We will respond to requests about this within a reasonable time frame

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@chrismathisfx.com or by mail using the details provided below:

 

 One Liberty Plaza, 165 Broadway, New York, NY, 10006, United States

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
We do not share your personal details with anyone.
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